Blog / Text marketing strategy
How a small business plans its texts: consent, what to send and when, retention and drip messages, appointment and payment reminders, and staff texts.
New to this topic? Start with the full guide.
6 posts
Customer retention texts you can copy: thank-you, loyalty, review request and win-back messages, with consent, timing and how to measure results.
SMS drip campaign examples with ready-to-copy texts: welcome, new customer, estimate, new member, seasonal service and win-back sequences.
Appointment confirmation text templates for new, changed and cancelled bookings, plus missed-appointment texts, with timing, consent and replies.
Appointment reminder text templates for dental, salon, auto, home services and more, with when to send them and how to automate them.
Payment reminder text messages and service reminder texts you can copy, with timing before and after the due date, consent and setup.
Employee text messaging for small businesses: getting each employee's agreement, shift and schedule change texts, and respecting time off.
Start sending
Open an account, import your contact list, and write your first message. Before your first text can go out, the phone carriers review and approve the number you will send from. For a toll-free number, that review usually takes about three business days.
