SMS marketing platform features

SMS marketing platform features: contacts, campaigns, two-way texting, and TCPA compliance in one account.

The CampaignCNX+ SMS marketing platform is built around four tools that talk to each other: contact management for your subscriber list, a campaign composer for bulk SMS and MMS, a two-way texting inbox for replies, and TCPA compliance enforcement on the send path. No separate integrations, no enterprise tier hiding basic features, and no compliance bolt-on to buy from another vendor.

01 — Contacts

SMS contact management with CSV import, tagging, and DNC lookup.

Import a CSV, map the columns to fields, verify the phone numbers, and tag your contacts the way your program actually thinks about them — by precinct, donor tier, customer segment, or whatever your team needs. Opt-outs and DNC-flagged contacts carry that status with them, so the same subscriber list stays clean between sends.

  • CSV import with column-to-field mapping
  • Phone verification and carrier lookup via Twilio
  • Federal DNC registry lookup as an add-on ($0.015 / lookup)
  • Tag-based segmentation across unlimited categories
  • Duplicate detection on import
  • CSV export with current status baked in
CampaignCNX+ contacts table with tags, DNC-safe status, and precinct segmentation

02 — Campaigns

Bulk SMS and MMS campaigns with merge fields and scheduled delivery.

Choose SMS or MMS, pick a list or filtered segment, compose the message with merge fields, review the cost and a single live preview, and either send immediately or schedule for a future date. It's the same campaign flow whether you're texting 200 precinct captains or 40,000 lapsed customers.

  • SMS and MMS with image attachments
  • Merge fields for first_name and any custom column
  • Live segment count and cost preview before you hit send
  • Scheduled campaigns with time-zone-aware delivery
  • Opt-outs filtered automatically at send time
  • STOP language validated before the campaign can go out
CampaignCNX+ campaigns list with delivery rates for GOTV Final Push, Polling Location Reminder, and other campaigns

03 — Two-way reply

Two-way SMS inbox: every reply threaded to the contact, not the campaign.

When a voter asks where to vote, a customer asks about hours, or someone replies STOP, the message lands in a single threaded conversation per contact — with the full message history, contact tags, and the campaign that triggered the reply visible alongside the thread. Two-way texting is an add-on at $12.49 a month and is included on the Enterprise plan.

  • One thread per contact, not per campaign
  • Inbound STOP / HELP / UNSUBSCRIBE handled platform-wide
  • Reply from desktop or mobile — same inbox
  • Contact profile, tags, and notes visible alongside the thread
  • Add-on $12.49/mo, included on Enterprise
CampaignCNX+ two-way inbox showing a threaded SMS conversation with inbound and outbound messages and delivery status

04 — Reports

SMS campaign reporting: delivery rate, reply rate, opt-out rate, and cost per campaign.

Delivery rate, reply rate, opt-out rate, cost per campaign, and a ranked list of your top-performing sends — laid out the way a campaign manager or marketing director thinks about a program rather than the way an analytics vendor does. Export the whole thing to CSV when it's time for the post-election memo, the quarterly review, or the donor wrap report.

  • Delivery, reply, and opt-out rates per campaign
  • Cost-per-credit and program-level totals
  • Top-performing campaigns by engagement
  • CSV export for wrap reports and invoicing
CampaignCNX+ reports dashboard with KPIs, campaign performance, contact summary, and billing summary

How a campaign goes out

How to send a text campaign in four steps: import, select, compose, send.

It's the same four screens every time, with one final review, one send button, and a single line item on the invoice when the campaign goes out.

01

Get started

Pick SMS or MMS. Credit cost per segment is visible before anything else.

02

Select recipients

A group, a tag, or an ad-hoc filter. Opt-outs and DNC-flagged contacts drop out automatically.

03

Compose message

Merge fields, live segment count, STOP language validated before the campaign can go out.

04

Review & send

Final recipient count, total cost, a preview for one contact. Send now or schedule.

TCPA compliance

TCPA compliance built into the SMS send path — opt-outs, DNC, 10DLC, and quiet hours.

/01

DNC registry lookup

Run any list against the federal DNC registry via DataZapp as an add-on. You pay only for what you verify.

/02

Opt-out handling

STOP, HELP, and UNSUBSCRIBE honored immediately across the platform. No manual list maintenance.

/03

Verified messaging lines

Toll-free quick-start sends same day. 10DLC registration is the recommended path for serious programs and runs in parallel while you're already sending.

/04

Quiet-hours enforcement

Time-zone-aware send windows. No texts going out at 3 a.m. because someone scheduled in the wrong zone.

Go deeper

SMS marketing features — each on its own page.

The four core capabilities, each with its own walkthrough for the teams that want to read the fine print before opening an account.

Start sending

Start your SMS marketing program today.

Take the toll-free quick-start: open an account, pick a verified phone number, import your contact list, and send the same afternoon. For sustained programs, 10DLC carrier registration is the recommended path for long-term deliverability and runs in parallel while you're already sending.

Fastest start
Toll-free, same day
Onboarding
Real person, not a chatbot
Free trial
100 SMS, no card required