Hunter Creative Media & Design operates CampaignCNX+, a professional SMS campaign management platform. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service.

1. Information We Collect

Account Information

When you register, we collect your name, email address, organization name, phone number, and password.

Payment Information

Payment details are processed securely through Stripe. We do not store full credit card numbers on our servers.

Campaign Content

We store the contact lists, message templates, campaign configurations, and conversation logs you create through the platform.

Communications

We retain messages you send to our support team and any feedback you provide.

Automatically Collected Information

Browser type and operating system
IP address
Cookies for session management and preferences
Usage analytics (pages visited, features used)

Contact and Recipient Data

When you upload contact lists or send messages through the platform, we process phone numbers, names, and any additional fields you provide. You are the data controller for contact information uploaded to and managed through your account.

2. How We Use Your Information

Providing and improving the Service
Processing payments and managing subscriptions
Sending transactional emails (account confirmations, billing receipts)
Delivering SMS messages on your behalf through our messaging infrastructure
Providing customer support
Analyzing usage patterns to improve features
Preventing fraud and ensuring platform security
Complying with legal obligations, including TCPA compliance documentation

3. Information Sharing

We do not sell your personal information.

We may share information with:

Service Providers: Stripe (payments), SMS delivery providers, cloud hosting providers, email service providers, and analytics tools
Legal Requirements: If required by law, court order, or government request
Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Retention

Account data: Retained while your account is active, plus 30 days after deletion
Message and conversation logs: Retained per your account settings; you may delete these at any time
Payment records: Retained for 7 years for tax and legal compliance
Analytics data: Aggregated data retained indefinitely; identifiable data deleted after 26 months

5. Your Rights and Choices

You may request access to, correction of, deletion of, or export of your personal data. You may also opt out of marketing communications at any time.

To exercise these rights, contact us at support@huntercreativemedia.com.

Account Deletion: You may request account deletion through your dashboard or by contacting support. Data will be removed within 30 days of the request.

6. Data Security

We implement industry-standard security measures including:

Encryption in transit (TLS/SSL)
Encryption at rest for sensitive data
Regular security assessments
Role-based access controls
Secure data centers via Render

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

7. International Data Transfers

Our servers are located in the United States. If you access the Service from outside the U.S., you consent to the transfer of your data to the United States.

8. Children's Privacy

CampaignCNX+ is not intended for use by children under 13. We do not knowingly collect information from children under 13. If we discover such information has been collected, it will be deleted immediately.

9. California Privacy Rights

If you are a California resident, you have additional rights under the CCPA, including:

The right to know what personal information is collected
The right to request deletion of your data
The right to opt out of the sale of personal information (we do not sell your data)
The right to non-discrimination for exercising your rights

10. Account Holder Responsibilities

As a CampaignCNX+ user sending SMS campaigns, you are responsible for:

Obtaining proper consent from contacts before sending messages (TCPA compliance)
Providing opt-out mechanisms in your messages
Complying with applicable privacy laws (TCPA, CCPA, state regulations)
Responding to data access or deletion requests from your contacts
Not uploading or transmitting sensitive personal information without appropriate safeguards

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or through a notice on the Service.

12. Contact Us

Hunter Creative Media & Design
Brian Hunter
support@huntercreativemedia.com
https://campaigncnx.com