Technology automation
SMS Automation

Text Message Automation That Works

Schedule messages, set up autoresponders, and create keyword triggers. Automate your SMS marketing while you focus on what matters.

100 free messages, no credit card required

24/7

Always Working

80%

Less No-Shows

5x

Faster Follow-Up

0

Manual Work

What is SMS Automation?

SMS automation lets you set up text messages that send automatically based on triggers, schedules, or events. Instead of manually sending every message, you configure rules once and the system handles the rest.

With CampaignCNX+, you can schedule campaigns in advance, set up autoresponders for common keywords, and create automated workflows that engage your audience 24/7 - even while you sleep.

  • Schedule campaigns for the perfect send time
  • Auto-reply to common keywords like INFO or HOURS
  • Automatic STOP/opt-out processing
  • Time zone aware delivery for compliance

Automation in Action

9:00 AM

Scheduled campaign sends to 5,000 contacts

Customer texts "HOURS"

Auto-reply: "We're open Mon-Sat 9am-8pm"

Customer texts "STOP"

Auto opt-out + confirmation sent

24 hours before appointment

Auto reminder sent with confirmation link

Automation Features

Set it and forget it. Our automation tools work 24/7 so you don't have to.

Scheduled Campaigns

Plan campaigns in advance and schedule them to send at the optimal time. Set the date and time, then let the system handle delivery.

  • Schedule days or weeks ahead
  • Time zone aware delivery
  • Edit until send time

Keyword Autoresponders

Set up automatic replies for specific keywords. When someone texts HOURS, INFO, or HELP, they get an instant response with the info they need.

  • Unlimited keywords
  • Custom response per keyword
  • Case-insensitive matching

Automatic Opt-Out

STOP, UNSUBSCRIBE, QUIT, and other opt-out keywords are processed automatically. Contacts are marked as opted-out and receive confirmation.

  • Instant processing
  • Auto confirmation sent
  • TCPA compliant

Time Zone Compliance

Messages are automatically held if they would arrive outside legal sending hours (8am-9pm) in the recipient's local time zone.

  • Auto time zone detection
  • 8am-9pm enforcement
  • TCPA compliant

Welcome Messages

Automatically greet new subscribers when they opt in. Send a welcome message with important info, offers, or next steps.

  • Instant welcome on opt-in
  • Personalized content
  • First impression matters

Automated Reports

Track automation performance automatically. See delivery rates, response rates, and opt-out rates for every automated campaign.

  • Real-time analytics
  • Delivery tracking
  • Response monitoring

Automation Use Cases

See how organizations use SMS automation to save time and improve results.

Appointment Reminders

Reduce no-shows by 80% with automated appointment reminders. Schedule texts to go out 24 hours and 2 hours before appointments.

"Hi , reminder: Your appointment is tomorrow at 2pm. Reply C to confirm or R to reschedule."

Business Hours Info

Set up a keyword autoresponder for HOURS. When customers text your number asking for hours, they get an instant reply.

Trigger: "HOURS" → "We're open Mon-Fri 9am-6pm, Sat 10am-4pm. Closed Sundays. Visit us at 123 Main St!"

Flash Sales & Promos

Schedule flash sale announcements to go out at the perfect moment - like Friday at 4pm when people are thinking about the weekend.

Scheduled for Friday 4pm: "WEEKEND FLASH SALE! 30% off everything through Sunday. Use code FLASH30. Shop now: yourstore.com"

New Subscriber Welcome

Automatically welcome new subscribers when they join your list. Make a great first impression with a personalized greeting.

On opt-in: "Welcome to the VIP list, ! Here's 15% off your first order: WELCOME15. Reply HELP for assistance, STOP to opt out."

Automation Included Free

All automation features included with every plan. Choose the pricing that fits your workflow.

PAY AS YOU GO

$0.06

per SMS segment

Automation included

MONTHLY PLANS

From $55

per month

Automation included

Background

Ready to Automate Your SMS?

Start with 100 free messages. Set up your first automation in minutes.

100 free messages included • No commitment • Cancel anytime

Part of the CNX Suite — even better with Beacon field ops